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I have tried free pro version but i can not access it

Yulia Konstantinova

January 23, 2018 21:04

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I have tried free pro version but i can not access it. And Geni.com has charged 1$ from my card. But I still have a basic status.

1 comment

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  Geni Support Team January 25, 2018 23:03 Official comment

  Hi Yulia, 

  It sounds like you may not be logged into the right account. Can you please email us at subscriptions@geni.com ?