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wrong information entered by a different person

Joyce Eva Chapman

April 25, 2018 05:20

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What do I do if someone has entered wrong information for my family, my mother, my grandparents, my great grandparents???? I have tried to fix the problem but it won't let me. I have tried to contact the managers and they won't respond to me. I'm extremely upset by this and do not understand how people are allowed to enter such horribly wrong information. My dear mother died three days ago and I went to put in her death date and realized pretty much all of her information is incorrectly, she is listed as her dad's sister and her grandfather is listed as married to her mother and it is horrible and upsetting to me. Please help me with this so that this can all be fixed. 

3 comments

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  Bonnie Lenore Wilson April 16, 2023 20:36

  I, too, have found that issue.  My Last name is incorrectly spelled so I have found that my cousin is my aunt's daughter only she never had any children.  I, too, need help.  I have messaged the manager of that information but have heard nothing back.  What a mess...I'm not sure I want to stay with this site!!!

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  Geni Support Team April 17, 2023 22:15

  Joyce, this thread was originally created in 2018. If you were unable to fix this issue yourself, then you can reach out to a volunteer curator who can help you fix the tree. Simply post your request along with a link to the profile in this public discussion: Attention Curators, please assist https://www.geni.com/discussions/257430

   

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  Geni Support Team April 17, 2023 22:18

  Bonnie, there are multiple ways to fix mistakes on Geni.

  1) You can try to fix it yourself. If your last name is misspelled on your own profile, you can just click "Edit Profile" to fix it.

  2) If you don't have permission to fix the mistake, then you can contact the profile manager directly. Simply click "Contact Profile Manager" to send an inbox message.

  3) If it is a public profile and you have not been able to receive a response for the profile manager, then you can start a public discussion from the profile's Discussion tab. Someone else in the community may be able to help you resolve the issue.

  4) You can reach out to a volunteer curator for assistance in this public discussion https://www.geni.com/discussions/257430 .