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Two problems found, after your new opdate.

Claus Møller

September 05, 2018 12:21

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Hi Geni

1) Trying to edit a profile, it comes up, below the tree-window, and you can not edit anything - You had the same problem, after your last update..

2) "Submit a Ticket" on the HELP-page sends you to the abonement page...

Good luck

Claus Moeller, Denmark

1 comment

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  Geni Support Team November 14, 2018 19:53

  Hi Claus, 

  Can you please let us know if you are still experiencing this issue in the HTML tree? If you are, please let us know what browser and version you are using.

  Please note that submitting a ticket is a Pro feature. This is why you are taken to the page to upgrade when you click on the link.