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I have many problems with the geni algorithm


It has been several weeks since my profile has a problem with the geni algorithm
I will try to explain briefly: When I examine my relationship to my great- Grandfathers, the algorithm shows me distant connections, and even strange things. When I check my father's and my sister's connection to them, the algorithm shows that they are theirs great -grandfathers(That's the right thing)
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, I do not have the wheel to reset,The problems with my grandfather's profiles are growing all the time

This makes it very difficult for me to do my work
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I would be very grateful if you would write to me: What should I do?
Thank you

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