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Searches not working - existing paths disappeared - system has become unusable

Since the change in algorithm with the system running dual searches, instead of searching for up to two minutes and then displaying "no path found" the system hangs. Sometimes a path comes in as an email notification a few hours later. Other times is is still searching for the path three or four hours later.

Many previously established paths (of which I have kept screenshots) seem to have dissolved and are replace with "no blood relationship" or "no in-law relationship" or both.

Until last week, I could search for and find connections to several hundred people in a week. Now I'm lucky if I can get two in one day. What has gone wrong?

 

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