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Cannot Perform Merger As Basic Userer

Capt Henry Edward Heater

September 04, 2019 02:46

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I work off an ipad as a basic user and cannot merge a new profile I have added with an existing profile. What gives?

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  Geni Support Team September 17, 2019 18:50

  Hi Henry, please see our FAQ on how to merge profiles https://help.geni.com/hc/en-us/articles/229705547-How-do-I-merge-duplicate-profiles-

  If you are having trouble completing a merge, you may reach out to a volunteer curator for assistance in this public discussion: https://www.geni.com/discussions/192543