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There isn't DNA tab in my account

Борис Риэр

April 03, 2020 18:06

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Please help me. My wife don't have DNA tab In her account but myself has. And I  can't upload her FTDNA test from my account too.

2 comments

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  Geni Support Team April 03, 2020 21:42

  Hi, we've forwarded this to our engineers to investigate. We'll let you know as soon as we have an update.

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  Geni Support Team April 03, 2020 22:36

  Hi, the system thinks her most recent location is Jerusalem, evidently from her marriage location. Can you please have her try to set her current location (even just the country) on her profile? That should fix the issue and she should be able to see the DNA tab on her profile.