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relatives out of order , 1 too many Jim's , cannot edit aunt Carol profile , cannot fix mistakes, takes too long to populate

RONALD ROCCO PITTRO 3rd

September 22, 2020 18:21

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PLEASE HELP FIX BUGS!! AND YOU WANT MORE MONEY FOR A PREMIUM ACCOUNT????    I CANNOT SEE THE WHOLE TREE AND PROBLEM EDITING AND add TO TREE -- TOO COMPLICATED!! 

ALSO, WANT TO BLOCK FAMILY MEMBERS FROM EDITING ON THEIR OWN!! ONLY I CAN EDIT!!!

 

RONALD ROCCO PITTRO III   ----- I NEED TO MAKE THIS MORE SIMPLIFIED! HELP!!!!!! 

949 -678 -9334

1 comment

• 1
  
  Geni Support Team September 25, 2020 23:35

  Hi Ronald, can you please provide specific examples of what you are having trouble with? 

  Duplicates in the tree can be merged together. Please see our FAQ: https://help.geni.com/hc/en-us/articles/229705547-How-do-I-merge-duplicate-profiles-

   

  If you are unable to edit your aunt's profile, then it is possible that your aunt has claimed her account with her email address. She will need to login to her account to update her information.

   

  The goal of Geni is to create a single shared family tree of the world through collaboration. Since the tree is shared, once you invite relatives to join the tree, they will also be able to contribute it. If you would like to have a family tree that is under your full control, then perhaps Geni is not the right place for you. You may want to consider building your tree on MyHeritage instead, which allows you to maintain a private, isolated family tree.