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Birthday not listed in calendar!?

Jack Douglas Slater

October 08, 2020 21:38

Answered

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My granddaughter's profile (Adelle Terese Wallace) lists her birthday but when I look at the calendar its missing!?? See images below.

6 comments

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  Geni Support Team October 15, 2020 23:32

  Hi Jack, it looks like you are not following your granddaughter's profile. Can you go to her profile page and click the Follow button and let us know if she appears in the calendar? 

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  Jack Douglas Slater October 29, 2020 15:14

  It is listed there now. I'm confused as to why I had to take that additional step. I don't recall doing it for the other calendar folks.

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  Geni Support Team October 29, 2020 15:55

  Thanks for the update. You were already following the others, perhaps you accidentally unfollowed your granddaughter's profile?

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  Jack Douglas Slater October 29, 2020 15:56

  I know - I looked - but I don't recall ever "checking" any box to establish the follow on any profiles.

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  Bernard Hidayat October 11, 2022 04:48

  I had the same problem and follow the solution by following the profile. Weird is, birthday of the same profile still not showing in current month but it is shown up in the full year calendar.

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  Geni Support Team October 11, 2022 18:52

  Hi Bernard, when we checked your account, we can see the birthday in the calendar for the current month. Is this still an issue?