Hello,
Someone has an idea ? under the edit profile, the status live or death have disappeared of the screen. it means, info concerning the death aren't reachable anymore.
thx
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Geni Support Team Hi Patrick, if you do not see the option to update the living status of the profile, then it is likely your relative had claimed their account with their email address. Please report their profile as Deceased by clicking on the Actions button on their profile and select "Report." In the dropdown, choose "Deceased" and leave a comment. Once the report is reviewed by our customer service team, they will be able to unclaim the account so that you may update it to reflect their passing.
Please see our FAQ for more information: https://help.geni.com/hc/en-us/articles/229706547-How-do-I-report-a-profile-as-Deceased
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