If you want to chase people away from your site, don't fix the issues. I am not going to continue to do a "human verification" every time I click on something on this site. PLEASE fix this so we can continue to develop out family tree and engage others. If you aren't going to fix it, tell me now so I can go back to Ancestry and/or MyHeritage.com. This is getting ridiculous!
4 comments
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Geni Support Team Official comment Hi everyone, we apologize for the frustration this caused.
Over the weekend our site came under an unusually high volume of automated traffic that put significant strain on our systems. In response, our security protections automatically kicked into a higher gear to keep the site stable and protected. Unfortunately, this caused those protections to apply a bit too broadly, which is why real users were caught in the middle and asked to verify repeatedly.
The abnormal traffic has subsided, and our security settings have since returned to normal. You should no longer be seeing repeated "Are you human?" prompts. While we can't guarantee that our systems will never need to respond this way again in the future (since it depends on factors outside our control), we can say that the current situation appears to have been resolved.
Our team continues to actively monitor the situation to make sure things stay on track. If you run into this problem again, please don't hesitate to reach out to us at security@geni.com. Thanks again for your patience, and we're sorry for the inconvenience. -
Gintautas Grigelionis There are a few similar threads, and I am upvoting this in order to get attention. A botched rollout of new features on a Saturday...
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Victoria Reynolds Same problem.
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Кирилл Александрович Кочетов Same problem here