I have reported the problem already. Still no answer! Check my Y-line matches. The problem was once transferred to some international team. There is no reason to continue with Geni if this is how it works!
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4 comments
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Geni Support Team Hi Aarne, can you clarify what matches you think you are missing? We see that you currently only have 8 Y-DNA matches.
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Aarne Nilsson Pls, note that all 8 are fron 2016! There must be more than this new one: Raimo Sariola PRO
Sukupuoli: Mies Lähisukulaiset: Vanhemmat: <yksityinen> Sariola ja Elina Sariola
DNA-tiedot: tietoja -
Aarne Nilsson Hi again, there may be something wrong in Geni's software. I have tried to ask about the problem above but still no answer.
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Geni Support Team Hi Aarne, we can only show matches if other users on Geni have also linked their FTDNA results. If you have a specific example of a match that appears on FTDNA that does not appear on Geni (and you know that person has uploaded their DNA results to their Geni profile), then please post a link so that we can investigate.
You can also try updating your results by unlinking and re-linking your results. Please see our FAQ on how to update your FTDNA results on your profile: https://help.geni.com/hc/en-us/articles/115005316387-How-do-I-update-my-Family-Tree-DNA-test-results-on-my-profile-
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