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can't edit

Danit Markel-Gutman

March 21, 2022 18:03

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my uncle has past, I can't edit any profile on my tree.

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  Geni Support Team March 21, 2022 22:51

  Hi Danit, we're sorry to hear of your uncle's passing. If you do not see the option to edit his profile, then it's likely he had claimed his account with his email address. Please report his account as Deceased via the Actions button on his profile page. Once our customer service team reviews the report, they will assist with unclaiming the account so that you may update it to reflect his passing.

  Please see our FAQ for details on how to report a relative as Deceased: https://help.geni.com/hc/en-us/articles/229706547-How-do-I-report-a-profile-as-Deceased-