My tree has shed its entries.
All my relatives information has disappeared from my account, except for some of my ancestors and immediate family.
I was disappointed.
My brother and I work hard to upload data on family members like uncles, cousins, nephews and more, with dates of birth and death, and in turn we invite many to join, information that we do not have support for and that we can no longer get due to the death of many of them.
I want to know if there is a possibility of rescuing such information, if so, I will join Geni Pro with great pleasure.
Date
Votes
6 comments
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Geni Support Team Hi Clara, can you please provide specific examples of relatives you think may have disappeared?
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Clara Lidia Rabinovich All my paternal family, grandparents, great-grandparents, uncles, cousins. All the spouses of my maternal uncles and their children and grandchildren.
Example: Carlos Faerman, Julio Faerman and children, Benjamin Calabres, Amnon Frisling and Amos Frisling and family, Guillermo, Roberto and Eduardo Frischling and their children, Rosa Faerman and childrens, Fanny Estrella Calabres, Gabriela and Cecilia Calzolari, Ines Beltramini (my paternal grandmother) , and many, many more. -
Marta Orihuela Same for me. There is absolutely nothing on my tree except me. Why?
Orihuela Biscotti Armagno
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Geni Support Team Hi Clara, we are unable to locate these profiles. Are you sure you added them using this account? When we look at your recent invites https://www.geni.com/requests/sent , we see you sent an invitation to Amnon and Amos (based on the email addresses listed). However, their names were left off of their profiles.
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Geni Support Team Hi Orihuela Biscotti Armagno, we see you accidentally created a duplicate account and that you were able to login to your actual account yesterday.
If you continue to have questions about your account, please create a separate post.
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Marta Josefina Orihuela Biscotti Yes, thank You
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