Getting Help - Bug Reports

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Show all All Planned Not planned Completed Answered No status Sort by newest post Newest post Recent activity Votes Comments
Too many credit cards Ana Ramos 1 comment 0 votes Completed
Can not pay for pro version Stefan NORBERG 5 comments 0 votes Answered
Cannot edit ANYTHING! No way to get into anyone's profile on tree or edit from the individual profile. Tried several different browsers - no help because I am using Free version. Natalie Evelyn Freedman 1 comment 0 votes None
Connecting Family tree DNA with Geni doesn't work Janez Pavel Žebovec 1 comment 0 votes Answered
Selecting profile from tree doesn't work - side panel tries to load, but stalls Maja Louise Vesterdorf Lange (Vesterdorf) 4 comments 0 votes None
Program does not show matches. Kerry Max Hay 1 comment 0 votes Answered
Too many cards error נדב ניר 2 comments 0 votes Completed
email account changed email in use Daniel Arthur Olp 2 comments 0 votes Answered
Downloading a tree Cheryl Lynn HATFIELD 5 comments 0 votes Completed
my family data disappeared gad rennert 1 comment 0 votes Answered
help me Вячеслав Андреевич Глушков 1 comment 0 votes Answered
Some profiles in the tree greyed out Jolanta Vimba-Krievāne 10 comments 1 vote Completed
adding a picture to a feature request does not work Job Waterreus 3 comments 0 votes None
when using Source assistant to import information and adding married people, they are not linked as married in their records. Marina Izrailevich 6 comments 0 votes Completed
Resolving inconsistencies with sources - Robertson Ernest Rolfe Alan Pritchard Walker 0 comments 0 votes Completed
Changing and entry Margarida Bianchi 6 comments 0 votes Completed
Impossible to transfer DNA for just ONE of the persons I administer - WHY? BUG? Inger-Lise Fonneland 4 comments 0 votes Answered
inconsistencies between sources citation(s) and profile of Robert Ernest Rolfe Alan Pritchard Walker 2 comments 0 votes Completed
mt-DNA Full Sequence test results מוהרר חיים מאיר אל'יהו Schechter/Shefer 2 comments 0 votes None
BUG that won't let me follow my relatives Joaquim Telêmaco Carneiro, [de Mello] 3 comments 0 votes Answered
Broken links or old pages? Catherine Colvin 2 comments 0 votes Answered
YDNA haplogroup not showing for male relatives in Geni. Menachem Eliyahu Hoffmann 1 comment 0 votes None
Access Lord Bruce Ross Myers 1 comment 0 votes Answered
Different account can't reset password Hannah Zakiya Fergague 1 comment 0 votes Answered
Profiles in GEDCOM missing after import completed Rian Wouters 1 comment 0 votes Planned
Hebrew names rendered incorrectly Michael Safyan 8 comments 0 votes Completed
bug when merging Eva Birgitta Skog 13 comments 0 votes Planned
duplicates Robert Allen Macauley 3 comments 0 votes Answered
Still "too many credit cards" David D Sunseri 5 comments 0 votes Completed
Refresh aof data not working for Curch books and trees Per Olof Johansson 1 comment 0 votes Completed