Getting Help - Bug Reports – Geni Help Center

Death Laurent van Hamxxme July 26, 2022 12:06 1 comment 0 votes Answered

Double quotes in "Display As" name field results in poor display Jacob Aaron Rosenblum July 25, 2022 03:04 1 comment 0 votes None

error "Remove parents" Надежда Александровна Башегурова July 24, 2022 09:26 1 comment 0 votes Answered

Cannot edit or add any new information to Overview section. Natalia Ardasheva July 22, 2022 21:27 1 comment 0 votes None

I can't log in at my old profile Bertil Rydholm July 22, 2022 14:58 1 comment 0 votes Answered

Trying to pay to upgrade to pro membership - getting card errors Lynne Clare July 20, 2022 11:56 1 comment 0 votes Answered

Начали пропадать картинки из фотоальбома Валерий Ⓜ️ Брониславович Андросов ❓¹ УРОЖДЁННЫЙ July 20, 2022 02:09 1 comment 0 votes Planned

My father's name does not appear in my profile, even I'm connected to him on the tree Moshe Loeffler July 18, 2022 14:41 1 comment 0 votes Answered

Обнаружил и дважды подтвердил фатальное зависание профиля Валерий Ⓜ️ Брониславович Андросов ❓¹ УРОЖДЁННЫЙ July 13, 2022 01:38 4 comments 0 votes Planned

Too many credit cards Дмитрий Александрович Шеметков July 11, 2022 05:02 3 comments 0 votes Completed

message: too many credit cards on file Seth Hausman July 11, 2022 01:25 5 comments 0 votes Completed

Fejl i program Flemming Glottrup July 10, 2022 17:50 0 comments 0 votes None

too many credit cards Дмитрий Александрович Шеметков July 10, 2022 10:13 1 comment 1 vote Answered

Delete ex-partner and her mother .. Mikael Nils Gustafsson July 08, 2022 10:25 1 comment 0 votes Answered

DOUBLE SELF PROFILE הילה אריאל (לבית פריד) July 07, 2022 22:55 3 comments 0 votes Answered

Removed as manager? Scott Lyon July 05, 2022 13:10 4 comments 0 votes Answered

Still getting constant Bad Gateway 502 errors Craig Miles July 04, 2022 13:30 3 comments 0 votes Completed

Wrong relationship in the tree Barbara E. Ehrenberg July 01, 2022 03:44 1 comment 0 votes Completed

Marked myself as Inactive Manager and can't revert it Алексей Пушкин June 29, 2022 21:55 2 comments 1 vote Completed

Opening a profile the first time after login and looking at the relationship , it does not show up in its full list Per Olof Johansson June 29, 2022 09:53 1 comment 0 votes None

Geni locks up after each profile update Edward Rose June 25, 2022 19:52 1 comment 0 votes None

Missing tree Carol Colvard Cason June 21, 2022 02:46 3 comments 0 votes Answered

Can't edit public profiles Дмитрий Суров June 19, 2022 07:35 0 comments 0 votes None

Spelling error in automatic notice generated Christopher Nordgren D'Amico June 15, 2022 01:27 1 comment 0 votes Completed

My name is Arie אריה אריה רודניק June 13, 2022 15:17 1 comment 0 votes None

Defaults to wife taking husband's last name Caleb Morgan (Anderson) Day June 13, 2022 08:21 1 comment 0 votes Answered

loading family tree (Annetjie) Anna Susanna Walbrugh (Coetzee) June 12, 2022 21:13 2 comments 0 votes Completed

Y DNA - reports inconsistencies in error Lloyd de Vere Hunt June 12, 2022 04:44 0 comments 0 votes None

Continuous slow GENI and ERRORS Based on Facts June 07, 2022 10:36 3 comments 0 votes Answered

Geni is slow to respond and gives error's like 502 Per Olof Johansson June 07, 2022 10:26 4 comments 1 vote Answered