Getting Help - Bug Reports

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Merging profiles does not work as expected Otto Mättas 2 comments 0 votes Answered
Geni PRO not working Marie Bon 2 comments 0 votes Answered
Incorrect info Jeff Keith Prevéy 21 comments 1 vote Completed
Функция «Затем перетащите узел поверх его дубликата в дереве и выберите «Этот человек тот же»» не работает! Валерий Ⓜ️ Брониславович Андросов ❓¹ УРОЖДЁННЫЙ 10 comments 0 votes Answered
I Cant open my proyect : Historias de Quillota Cristián Arredondo del Real 5 comments 0 votes Completed
I lost my family tree Erik Sakkov 2 comments 0 votes Answered
fejl med password Jette Goldkette Sørensen 1 comment 0 votes Completed
Add a Manager is not working. Efrat Baler-Moses 7 comments 0 votes Completed
My husband is my brother! Riitta Vira 1 comment 0 votes None
My tree is gone but I can still see it in search results Thomas Reggi 1 comment 0 votes Answered
No Names No Navigation Saul Davis 1 comment 1 vote None
Right edge of printing on a page is not printing -only on Geni- other sites are OK Sandra Bermeen Frankel 1 comment 0 votes None
Unable to merge profiles Srikant Tirumalai 1 comment 0 votes Answered
Deceased or living status missing Donna Patricia Rapley 1 comment 0 votes Answered
Unable to merge incorrect entries Srikant Tirumalai 4 comments 0 votes Completed
inoperative uploader of new sources ("Capture a Webpage") Janez Pavel Žebovec 5 comments 0 votes Completed
Hackers o Ustedes Evelyn Schwank Melville 1 comment 0 votes Answered
Location suggestions not working RM2 USN, EMT/FF Kenneth Allen Jess 9 comments 0 votes None
I can't change my son's email Igor Blyakhman 1 comment 0 votes Answered
Has my tree been deleted, by my own account? Brian J Burrows 4 comments 0 votes Completed
My tree has shed its entries Clara Lidia Rabinovich 6 comments 0 votes None
Can't edit or add new files Tina Marie Flores 5 comments 1 vote None
Death Laurent van Hamxxme 1 comment 0 votes Answered
Double quotes in "Display As" name field results in poor display Jacob Aaron Rosenblum 1 comment 0 votes None
error "Remove parents" Надежда Александровна Башегурова 1 comment 0 votes Answered
Cannot edit or add any new information to Overview section. Natalia Ardasheva 1 comment 0 votes None
I can't log in at my old profile Bertil Rydholm 1 comment 0 votes Answered
Trying to pay to upgrade to pro membership - getting card errors Lynne Clare 1 comment 0 votes Answered
Начали пропадать картинки из фотоальбома Валерий Ⓜ️ Брониславович Андросов ❓¹ УРОЖДЁННЫЙ 1 comment 0 votes Planned
My father's name does not appear in my profile, even I'm connected to him on the tree Moshe Loeffler 1 comment 0 votes Answered