Getting Help - Bug Reports – Geni Help Center

Обнаружил и дважды подтвердил фатальное зависание профиля Валерий Ⓜ️ Брониславович Андросов ❓¹ УРОЖДЁННЫЙ July 13, 2022 01:38 4 comments 0 votes Planned

Too many credit cards Дмитрий Александрович Шеметков July 11, 2022 05:02 3 comments 0 votes Completed

message: too many credit cards on file Seth Hausman July 11, 2022 01:25 5 comments 0 votes Completed

Fejl i program Flemming Glottrup July 10, 2022 17:50 0 comments 0 votes None

too many credit cards Дмитрий Александрович Шеметков July 10, 2022 10:13 1 comment 1 vote Answered

Delete ex-partner and her mother .. Mikael Nils Gustafsson July 08, 2022 10:25 1 comment 0 votes Answered

DOUBLE SELF PROFILE הילה אריאל (לבית פריד) July 07, 2022 22:55 3 comments 0 votes Answered

Removed as manager? Scott Lyon July 05, 2022 13:10 4 comments 0 votes Answered

Still getting constant Bad Gateway 502 errors Craig Miles July 04, 2022 13:30 3 comments 0 votes Completed

Wrong relationship in the tree Barbara E. Ehrenberg July 01, 2022 03:44 1 comment 0 votes Completed

Marked myself as Inactive Manager and can't revert it Алексей Пушкин June 29, 2022 21:55 2 comments 1 vote Completed

Opening a profile the first time after login and looking at the relationship , it does not show up in its full list Per Olof Johansson June 29, 2022 09:53 1 comment 0 votes None

Geni locks up after each profile update Edward Rose June 25, 2022 19:52 1 comment 0 votes None

Missing tree Carol Colvard Cason June 21, 2022 02:46 3 comments 0 votes Answered

Can't edit public profiles Дмитрий Суров June 19, 2022 07:35 0 comments 0 votes None

Spelling error in automatic notice generated Christopher Nordgren D'Amico June 15, 2022 01:27 1 comment 0 votes Completed

My name is Arie אריה אריה רודניק June 13, 2022 15:17 1 comment 0 votes None

Defaults to wife taking husband's last name Caleb Morgan (Anderson) Day June 13, 2022 08:21 1 comment 0 votes Answered

loading family tree (Annetjie) Anna Susanna Walbrugh (Coetzee) June 12, 2022 21:13 2 comments 0 votes Completed

Y DNA - reports inconsistencies in error Lloyd de Vere Hunt June 12, 2022 04:44 0 comments 0 votes None

Continuous slow GENI and ERRORS Based on Facts June 07, 2022 10:36 3 comments 0 votes Answered

Geni is slow to respond and gives error's like 502 Per Olof Johansson June 07, 2022 10:26 4 comments 1 vote Answered

Bad gateway Patricia Anne Rehse (Killeen) June 07, 2022 08:47 3 comments 2 votes Answered

Problems 🧬🏹Chrissie Anghna Lea Kjær 🏹🧬 June 06, 2022 12:36 1 comment 0 votes None

Same "you've got DNA matches!" email received for the third day in a row Gustav Utterheim June 05, 2022 13:31 4 comments 2 votes Completed

Geni is very slow... Markku Karjalainen June 03, 2022 13:12 2 comments 1 vote Completed

Where did my matches go? Paulette Switzer-Tatum June 03, 2022 08:57 3 comments 0 votes None

Great-grandparents and great-great grandparents not showing Adeel Gul Choudhry June 02, 2022 16:24 2 comments 1 vote Answered

Uploading Kandy Nina Oaks June 01, 2022 15:48 2 comments 1 vote Completed

Can't upload photos. I have tried several times with various photos and profiles. Appears to be a bug. Kjeld Vennike Hansen June 01, 2022 15:04 2 comments 0 votes Completed