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Merging profiles does not work

Laila Pāvula

June 04, 2021 06:09

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Hi! I've entered several identical profiles, but the system doesn't offer merging. Update may be required! 

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  Geni Support Team June 04, 2021 22:36

  Hi Laila, if you are not seeing a Tree Match right away, you can also merge the duplicates manually either by using "Merge This Person" option under the Actions button on the profile page or by dragging-and-dropping the profiles in the tree view.

  Please see our FAQ on how to merge duplicates: https://help.geni.com/hc/en-us/articles/229705547-How-do-I-merge-duplicate-profiles-