I tried to log in my geni account unsuccessfully with my email andreatheloe@hotmail.com and password, and then was told my password had expired. I never had that happen to me before, that a password expired. It said I would receive an email to reset my password, which I never got.
Please fix this,
Andrea
Please see How do I contact Geni about my subscription?
Hi Andrea, we received and replied to the email you sent to subscriptions@geni.com . Please follow the instructions provided. If you continue to have any trouble logging into your account, feel free to reply to your help ticket.
For information on how to view the status of your help ticket, please see our FAQ: https://help.geni.com/hc/en-us/articles/229706327-How-to-View-the-status-of-your-help-ticket-
