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death

abdessamad ELAFFAS

March 15, 2025 00:27

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I can't report death date of my sister, the field does not exist

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  Geni Support Team March 19, 2025 00:15

  Hi, we're sorry to hear about your sister's passing. If you do not see the option to update her profile, then it is likely because she had claimed her profile with her email address. Please report her account as Deceased by going to her profile page, click "Actions" at the top right, and select "Report." In the dropdown, select "Deceased" and leave a comment. Once our customer service team reviews the report, they will be able to unclaim the account so that you may update her profile to reflect her passing.

  See our FAQ for more details: https://help.geni.com/hc/en-us/articles/229706547-How-do-I-report-a-profile-as-Deceased