Status field of my sisters profile do not show. She is dead and I cant update her profile. Updated my other sisters profile yesterday. It also looks like "Customers Service" has deleted me as admin for her profile.
Status field of my sisters profile do not show. She is dead and I cant update her profile. Updated my other sisters profile yesterday. It also looks like "Customers Service" has deleted me as admin for her profile.
Hi Svein-Ole, we're sorry to hear about your sister's passing. The reason you do not see the option is likely because your sister claimed her account with her email address.
Please report her account as Deceased by clicking on the Actions button on her profile page and select "Report." In the dropdown, select "Deceased" and leave a comment. Once our customer service team reviews the report, they will be able to unclaim the account so that you may update it to reflect her passing.
Please see our FAQ for more information: https://help.geni.com/hc/en-us/articles/229706547-How-do-I-report-a-profile-as-Deceased
Michae; David Nolan dies a few years ago. Can you move him to inactive. I will administrate the group. It is sad to see a request for birthday messages,