As a new user, try and add your grandfather or grandmother. I was thinking about paying for a subscription until this happened.
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Geni Support Team Hi Richard, you can easily add relatives to the tree by clicking on the + at the bottom of the node. Please see our FAQ on how to add someone to the tree https://help.geni.com/hc/en-us/articles/229703087-How-do-I-add-someone-to-my-tree-
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