https://www.geni.com/list/matches?filter=tree_matches
I show 2 tree matches, but when I go to the page, there are no tree matches.
Jeff
Date
Votes
21 comments
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Job Waterreus Did you select the right group for the matches?
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Jeff Keith Prevéy I think so. At my merge center, I show 2 tree matches under the 'my relatives' tabs.
https://www.geni.com/list/matches
But, when I click on the tree matches, there are no matches.
https://www.geni.com/list/matches?filter=tree_matches
Am I missing something?
Jeff
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Job Waterreus Not sure, could you try the other groups?
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Jeff Keith Prevéy What are you considering other 'groups'?
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Job Waterreus 
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Jeff Keith Prevéy It shows that I have 2 tree matches in the 'my relatives' group. But, when I select the tree matches tab, there are no matches. I am thinking just a glitch in the software.
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Job Waterreus Yes, that could be. It could also be your browser caching some old info.
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Jeff Keith Prevéy I have cleared the browser a few times since first see this error.
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Job Waterreus If you knew the profile you could refresh the matches for that profile using the yellow marked icon
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Jeff Keith Prevéy I have no idea who the profile is. How would I know? Do you mean the yellow triangle for inconsenticies?
FYI - the issue shows up when using Firefox or Safari browsers, it does not when using Chrome.
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Job Waterreus I was afraid you would not know the profile. Sometimes Geni will mail you when it thinks there is a duplicate, but that depends on what you have chosen on https://www.geni.com/account_settings/notifications
You might try https://www.geni.com/clear_cookies (you'll have to log in again after that), but I don't think that will help.
I'm sorry but I really do not known what else you could try.
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Jeff Keith Prevéy OK, the tree match error shows up regardless of what browser I am using. Just did the clear-cookies and error install there. This is something that can be forwarded to the expert techie group as a challenge for them to fix. Thanks for your help.
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Jeff Keith Prevéy Another question - what exactly is the merge request/data conflict approval process? How does it work? I have not been able to get a clear picture of it.
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Job Waterreus It is a bit complicated to explain in a few lines.
A basic user can only merge profiles he/she manages or a profile that is managed by a collaborator. So when there are duplicates a merge request has to be done. For a private profile a merge request must be done even when the other user is a Pro user.
When profiles are merged there are two possible kinds of conflicts: Tree conflicts are a conflict in relations and are indicated on the profile.
Data conflicts are conflicts in the field values. those are less visible. You can see there are data conflicts from the Actions menu of the profile and you can also see them in the Merge Center.
Those you yourself created you can see with https://www.geni.com/list/data_conflicts?order=&direction=&filter=&collection=updated
There is some help info on Geni that might help:
HTML Tree: Move This Person and Resolve Duplicates Now Available and How to resolve duplicates in the Family Tree
Some more detail:
- https://www.geni.com/projects/User-Tutorial-Matches/37610
- https://www.geni.com/projects/User-Tutorial-Merge-Guide/35503
- https://help.geni.com/hc/en-us/articles/229705547-How-do-I-merge-du...
- https://www.geni.com/projects/User-Tutorial-Merging-Case-Studies-and-Examples/37572
- https://www.geni.com/projects/User-Tutorial-Tree-Conflicts/37495
- https://www.geni.com/projects/User-Tutorial-Tree-Repairing/37849
- https://www.geni.com/blog/geni-tips-how-to-fix-wrong-parents-389660.html
- https://www.geni.com/projects/User-Tutorial-Data-Conflicts/37473
Or some more global info on Geni:
Geni Start Here Basics, A-to-Z-of-Help-Topics , Geni Help Portal, Frequently Asked Questions and Geni Tips
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Jeff Keith Prevéy Thank you for all of this. As I get more involved with GENI, I run into more tings that don't make sense and I have not had the best of luck finding the answers on the self help page.. I don't think I am asking the right questions.
I will look at what you sent me - again thanks.
I am off to grill fish for the incoming family and in-laws. I hope you are able to enjoy the holiday weekend.
Jeff
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Geni Support Team Hi Jeff, are you still experiencing this issue? We checked your Merge Center on both Firefox and Safari and was unable to reproduce this.
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Jeff Keith Prevéy Earlier today - yes, the issue was still there. But, I just checked and the issue is gone. Magic? I will check again tomorrow and get back with you.
Jeff
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Jeff Keith Prevéy Just checked this morning as the issue seems to have been resolved.
Thanks for the help, Jeff
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Jeff Keith Prevéy -
Geni Support Team Hi Jeff, can you provide a screenshot?
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Jeff Keith Prevéy 
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