Getting Help - Bug Reports

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Unable to delete duplicate Crystal Machleit-Holt 18 comments 0 votes None
Glitch - possible hacking Anne C. Stern 1 comment 0 votes Answered
Profile Managers Pamela Rozsa 14 comments 0 votes Answered
Not receiving email notifications Paul Grabowski 2 comments 0 votes None
Corrupt Account Maria Martinsson 5 comments 0 votes None
Email notifications Linda Terhune 1 comment 0 votes None
Doesn't show relationship path Yehuda Rubin 3 comments 0 votes None
Prompted to login over and over again John Trevett 1 comment 0 votes None
CHAOS when trying to edit records on tree! Cathy Ann Jensen (Seay) 3 comments 0 votes None
DNA Elyse Vahjen(c) 2 comments 0 votes None
Relatives on my profile have changed their email, I need to update it so I can reinvite them. Donnie Combs 2 comments 0 votes None
More HTML 5 tree issues PAUL MANIS 3 comments 1 vote None
my account will not open, connect,unless i give credit card info and sign up for pro.... this site advertises as free if you add four people.... is it really free? It doesn't work as such, and there is no way to get help with your account. lifescribe 5 comments 0 votes None
TRAIN WRECK Michael Shane Weaver 4 comments 0 votes None
Private profiles' full name viewable on browser tab Geir Inge Bildøy 4 comments 0 votes Completed
PDF output of Descendants Neil Alan Grantham 0 comments 0 votes None
Unable to add children to my tree Andrew Matheson 4 comments 0 votes None
some of my ip adreeses are blocked, cant open geni from home internet, please advise... valentina v. golubeva Tuder 1 comment 0 votes None
Too many parents with the same name. kathy anne atherton 4 comments 0 votes None
Tree is not refreshed afret adding new person Zbyszek Małolepszy 0 comments 0 votes None
Match - not able to confirm Dag Harald Liberg 0 comments 0 votes None
Making contact with subscriber Winston de Hoedt 2 comments 0 votes None
Cannot refocus Family Tree Charts David Walter Yale Simpson 2 comments 0 votes Completed
Unable to edit privacy settings -- checkboxes do not display Deborah Heyn Workman 9 comments 0 votes None
help recover photos that are deleted February 26, 2017 Vladimir Marchenko 1 comment 0 votes Answered
Family Tree Poster bugs Brit Steinsvik 2 comments 0 votes None
No Y-DNA matches Alfredo Roldán Flores 4 comments 1 vote None
James Arthur Borree died in 2014 but the profile manager cannot make changes Susan Angeline Schumacher Lostetter 1 comment 0 votes None
Misuse of privacy Andrus Hans Kuldkepp 5 comments 1 vote None
Allegra Sacerdoti parents Michele Guido Sacerdoti 0 comments 0 votes None