Getting Help - Bug Reports – Geni Help Center

Y-DNA and mtDNA from myFTDNA to Geni Tom Swahn March 21, 2021 12:53 15 comments 2 votes Completed

Access Denied Александр Сергеевич Старшинов March 14, 2021 17:20 0 comments 0 votes None

Problems uploading photos Roslyn Janice Patchi (Roisman) March 11, 2021 20:01 4 comments 0 votes Completed

Can not add decease information Beverly G Fowler March 11, 2021 19:26 1 comment 0 votes Answered

Error when uploading photos Tom Scott March 11, 2021 17:45 3 comments 0 votes Completed

Please help to upload my FTDNA data (of 2019) to my profile Ирина Сергеевна Дворянинова March 11, 2021 12:32 5 comments 0 votes Completed

Profiles don't open properly Pauliina Reponen March 11, 2021 07:13 1 comment 0 votes Completed

Server not found Pauliina Reponen March 10, 2021 11:02 1 comment 0 votes Completed

Problems with making changes Pauliina Reponen March 08, 2021 14:18 2 comments 0 votes Completed

Profiles don't open properly Pauliina Reponen March 08, 2021 14:11 2 comments 0 votes Completed

FTDNA linking David Cutler March 08, 2021 08:39 18 comments 0 votes Completed

Linking FTDNA David Cutler March 07, 2021 08:35 4 comments 0 votes Completed

Sign Up Issues Robert Edward Junke March 07, 2021 02:37 4 comments 0 votes Completed

Geni loses data if two users update the same profile at the same time Juha Kari March 05, 2021 16:37 0 comments 0 votes None

Can't Upgrade to pro Elizabeth Grace Olsen (Gorven) February 28, 2021 09:10 1 comment 0 votes Answered

You added a document 1h ago - I didn't! Ville Lignell February 27, 2021 18:51 1 comment 0 votes Completed

Family Tree DNA a Geni, Татьяна Андреева Скородумова February 27, 2021 17:57 9 comments 1 vote Completed

No DNA-matches since 12.2.2021 Juri Ahlfors February 26, 2021 13:49 13 comments 1 vote Completed

Cant upload DNA from family tree DNA, and ideas ? wont link David Cutler February 26, 2021 00:26 8 comments 0 votes Completed

Autosomal DNA matches have not been updated for 13 days Hannu Juhani Norppa February 25, 2021 11:39 7 comments 0 votes Completed

Not me that updated profile . Based on Facts February 25, 2021 09:32 1 comment 0 votes Completed

Roy Aas født 2.mars 1950 er død 30.mars 2019. Får ikke meldt inn som død. Else Margaret Aas-Undrum February 25, 2021 07:22 2 comments 0 votes Answered

My timeline - has gone bananas Knut Georg Flo February 23, 2021 20:06 2 comments 0 votes Answered

Invite George Frederik Müller, Müller (1990) p154, e9f2g3h1 February 23, 2021 19:14 3 comments 0 votes None

Gedcom imported myself as my father by accident! Jennifer Mary Weatherhead February 21, 2021 21:23 2 comments 0 votes Answered

Unable to remove profiles from "Map These People" list on tree view Viktor Erik Jensen February 20, 2021 11:42 5 comments 0 votes None

Profile does not appear in search results for a Russian search que if the profile has both Russian and English language names filled in Евгений Игоревич Фишгалов February 20, 2021 01:45 1 comment 1 vote Completed

City Spelling error Luiz Ricardo Alvarez Nunes February 18, 2021 15:22 0 comments 0 votes None

Mail delivery fail Luiz Ricardo Alvarez Nunes February 18, 2021 15:09 0 comments 0 votes None

Split tree Daniel Perez February 16, 2021 10:32 1 comment 0 votes Answered