Getting Help - Bug Reports – Geni Help Center

Geni will no longer let me access Help James Griffin May 01, 2013 13:15 3 comments 0 votes Completed

Please merge Li You Tian as husband only of his wife Luo Shi Frida Chapson April 30, 2013 19:36 3 comments 0 votes Completed

Exciting news from Geni CEO Noah Tutak Gary R. Lassin April 30, 2013 17:03 1 comment 0 votes Completed

I'd like to try Steven Byars April 28, 2013 22:02 1 comment 0 votes Completed

Putting in my grandparents Cynthia Pooler April 28, 2013 21:16 1 comment 0 votes Completed

HOW ABOUT UPLOADING OUR GEDCOMS? Julie Beardsley April 28, 2013 19:39 3 comments 2 votes Answered

cannot print with Japanese font 慎太郎坂田 April 28, 2013 09:03 0 comments 0 votes None

"Gifts" is Broken Lo April 27, 2013 16:22 1 comment 0 votes Completed

My Heritage merger goes too far! Georges M Teitler April 25, 2013 13:30 3 comments 0 votes Answered

trouble to get rid of old/renewed merge requests Gerhard Fiedler April 25, 2013 12:41 1 comment 0 votes None

SmartMatch issue John Keith Snell April 24, 2013 23:06 1 comment 0 votes Completed

Please delete my profile picture Charela April 23, 2013 21:16 3 comments 0 votes Completed

Stop the error of not allowing to put in someones date of birth if they're below the age of 13 Fredrik Christian Simons April 22, 2013 19:28 2 comments 2 votes None

Printing issue Rafael - Peter Snir April 21, 2013 10:24 1 comment 0 votes Completed

Please deny unauthorized connection to a tree Dan Tsherniak April 20, 2013 11:01 2 comments 0 votes Answered

Too many people have had access to my tree! Need better controls to preserve accuracy Mina Weiner April 19, 2013 20:56 1 comment 0 votes None

accessing similar profiles Jeanne Ledbetter April 19, 2013 18:15 1 comment 0 votes Completed

Not all profiles are exported Raghunath Rajagopalan April 19, 2013 08:15 5 comments 0 votes None

Can't submit tickets Matthew Waggoner April 16, 2013 16:14 6 comments 0 votes Answered

I have problem to print in Hebrew אלעד (elad) יזרעאלי (Izraeli) April 16, 2013 08:52 1 comment 0 votes Completed

sexy ads in geni.com? Roselyne Elisabeth León April 15, 2013 23:56 1 comment 0 votes Completed

Problem with my homepage and unable to get list of recent activity updates Stephen R Johnson April 15, 2013 09:51 12 comments 2 votes None

guest book do not work Paavo Vuorialho April 15, 2013 07:11 10 comments 0 votes Answered

I got a notice today that my "credit card" had expired; since that is not true, WHO sent this message to me???? Bob Andersen April 14, 2013 21:23 1 comment 0 votes Completed

my geni Doris Popper (Lederer) April 14, 2013 13:29 1 comment 0 votes Completed

"Bug report" button lead to "Suggest an Idea" and other things Michel Poulin April 14, 2013 12:27 4 comments 1 vote Answered

How long must I wait for a death update? Karen Heffernan April 13, 2013 16:22 4 comments 0 votes Completed

downloading Geod file to merge with Ancestry Katherine (Grew) Polling April 12, 2013 16:34 1 comment 0 votes Completed

I put de name of the husband from Jisseltje Rienks but these are not on screen the program is still seeking Sjoerd (Sjors) Piekema April 12, 2013 13:35 0 comments 0 votes None

How to Loggin when Geni dont send us tempory password ? marcelle fouquet April 11, 2013 17:45 1 comment 0 votes Completed