Getting Help - Community Help

What happens to a person's own profile when he/she dies? Rena Horwitz (Lis) May 09, 2015 14:18 1 comment 0 votes None

Why, if I am paying for Geni, am I being asked to pay for My Heritage? Lucie Spieler May 08, 2015 21:51 1 comment 0 votes None

printing issue Caroline Cecelia Mason May 08, 2015 19:07 1 comment 0 votes None

How to correct erroneous relationship Sylvia Julia Lyon Valverde May 08, 2015 14:21 5 comments 0 votes None

Duplicate that cannot be resolved Lee Anderson May 07, 2015 21:46 0 comments 0 votes None

Can't remove myself from a family tree Lauris Olups May 07, 2015 05:58 4 comments 0 votes None

Mistaken Identity Gaye Marie Moore May 07, 2015 04:22 4 comments 0 votes None

Merging profile who is not member of the tree Harikumar.P May 06, 2015 03:14 2 comments 0 votes Answered

HELP! Donald L. Thoreby May 06, 2015 02:45 2 comments 0 votes None

How can you invite someone to co-manage a profile? Carol Ann Rice May 06, 2015 01:22 1 comment 0 votes None

Showing a blank page when searching records Ozren Čulić Viskota Žava May 05, 2015 21:23 1 comment 0 votes None

Do I have to pay to send a my information to a person who is looking for a decendent? Harvey Solomon May 05, 2015 21:00 1 comment 0 votes None

Placing my Grand mother within my tree Rochelle Reneé Maan May 05, 2015 09:28 1 comment 0 votes None

Where is the security code so I can send a message? Maey Connors May 05, 2015 05:13 2 comments 0 votes None

Taking over trees Helén Partos May 04, 2015 15:38 1 comment 0 votes None

Please connect Leif Alarik Berg and Ethel Berg as an married couple. Sirkka (Kikka) Loukes May 04, 2015 11:22 1 comment 0 votes None

How can I access my families trees? FIJI ELLIOTT FAMILY TREE May 04, 2015 01:07 2 comments 0 votes None

Would it be possible to tidy up the family tree - having asked relatives to join we now have a mixed up and messy family tree. Rochelle Reneé Maan May 03, 2015 14:46 1 comment 0 votes None

How do I find message I have sent to a profile manager John C. (Jack) King May 03, 2015 14:39 1 comment 0 votes None

How to make a new family tree Dylan Delcueto May 03, 2015 13:53 7 comments 1 vote None

DOUBLING AFTER JOINING TO THE TREE meir frenkel May 02, 2015 20:35 0 comments 0 votes None

ayuda Martha Ratner de Tenenbaun May 02, 2015 08:57 0 comments 0 votes None

How can I unmerge other people's edits to my tree? Andrea Abigail Hanner April 30, 2015 20:33 5 comments 0 votes None

Offensive edits by "the geni team" Andre Robert Lehrer April 30, 2015 06:09 2 comments 0 votes None

How do delete a tree, record or smart match once you have rejected the match? Marion Love April 29, 2015 18:12 1 comment 0 votes None

How can I delete "myself" Sara Levinson April 29, 2015 12:26 1 comment 0 votes None

Profiles incorrectly merged. Ashley Pomery April 28, 2015 23:12 2 comments 0 votes None

The tree won't show the closest relation Anders Pemer April 28, 2015 21:06 1 comment 0 votes None

Can't add date of death Tzviya Tsherniak April 28, 2015 11:57 0 comments 0 votes None

WHY are there thousands of new ancestors added to my tree by other users? Andrea Abigail Hanner April 28, 2015 09:57 1 comment 0 votes None