Getting Help - Community Help

Informationsfeld Waldemar Piotrowski February 09, 2015 23:12 0 comments 0 votes None

How do I reach customer support? W. Justin Barbour February 09, 2015 19:54 21 comments 1 vote None

How do you access the 'What is a Fake profle? actual file, not just the explation? Arnold Chasinov February 09, 2015 17:59 1 comment 0 votes None

some how I have become my uncle... manny forman February 09, 2015 13:51 1 comment 0 votes None

There's two of me on my tree and my mother has two partners Lesley Faye Gibson February 09, 2015 06:50 1 comment 0 votes None

How do you access/open the 'What is a fake profile?' article? Arnold Chasinov February 09, 2015 01:35 1 comment 0 votes None

Geni will not let me get started frederick underwood February 08, 2015 08:11 1 comment 0 votes None

Problemer å få kontakt Odd Bjørn Haakonsen February 06, 2015 07:44 0 comments 0 votes None

Smart matches - confirm change to a request for payment Theunis Cornelius van den Berg February 05, 2015 23:36 1 comment 0 votes None

What is the annual subscription fee in NZ dollars Memory Materori Jane Kaukau February 05, 2015 23:01 1 comment 0 votes None

i cannot update my husband to dead Raymond Hicks February 05, 2015 00:44 1 comment 0 votes None

Birth date and death date Nicole Kimberly Allen February 04, 2015 22:54 7 comments 0 votes None

I need help please contact me W. Justin Barbour February 04, 2015 22:54 1 comment 0 votes None

How can I manage? עודד בוגרד February 04, 2015 10:00 5 comments 0 votes None

Years ago i had an account and had put in alot of info. Changed emails. Tried recently to get in, could not so statted anew site with my new email. How do I get back into old info Dianne Wright February 04, 2015 05:58 3 comments 0 votes Answered

Split trees that were incorrectly merged Lindsay Flood February 02, 2015 13:38 1 comment 0 votes None

Renew relationship path Wolfgang Hinze February 02, 2015 10:42 3 comments 7 votes None

New Manager Questions Loretta Hoffman (Carsten) February 01, 2015 19:09 2 comments 0 votes None

How to Split Trees? Lindsay Flood February 01, 2015 16:13 30 comments 3 votes None

I worked on Geni a few years back, and my email changed... do i have to do all the work again? Rita D Thibert February 01, 2015 03:18 2 comments 0 votes None

How do I edit a person that joined the family tree that died? Mike DiMauro II January 31, 2015 03:37 1 comment 0 votes None

how can i have control of my deceased sister's account? Hilda May McAvoy Miller January 31, 2015 01:03 1 comment 0 votes None

someone has died. Hilda May McAvoy Miller January 31, 2015 00:55 4 comments 0 votes Answered

there is no way to change my email address Celia Tyll January 28, 2015 21:20 1 comment 0 votes None

Cannot change profile from private to public Tiiu Uusberg January 27, 2015 19:04 4 comments 1 vote None

Impossible to delete ex-gf Kristoffer Björn Hugo Ericson January 27, 2015 18:33 1 comment 0 votes None

As a Geni Pro member, I have been waiting 14 days for a request to be assigned. Jonathan Rosshandler January 27, 2015 11:05 1 comment 0 votes None

membership end Inger Lindström January 27, 2015 09:04 1 comment 0 votes None

Two of me on geni pro. Only need one Wanda Hicks January 26, 2015 17:45 1 comment 0 votes None

How to disconnect from the big tree Martin Hjord Nielsen January 26, 2015 15:07 4 comments 1 vote Answered