Getting Help - Community Help

Sister's deceased date entered but GENI doesn't show her as having passed away Leslie Arthur Elmer October 11, 2021 00:40 2 comments 0 votes Answered

Upload updated GEDCOM/tree from Ancestry C Degnan October 08, 2021 00:17 1 comment 0 votes None

Profile manager Judith Sara Cohen October 04, 2021 20:56 1 comment 0 votes None

DNA has been dissabled,how do I get this back please Allison Winifred Lee October 04, 2021 04:47 6 comments 0 votes Answered

NEED HELP REMOVING AN INCORRECT PARENT (No Name) October 02, 2021 18:50 1 comment 0 votes None

Linking Family Tree DNA to Geni Zena Roslan October 01, 2021 23:48 1 comment 0 votes Answered

emty boxes Nils-Åke Andersson September 30, 2021 11:04 2 comments 0 votes None

Change DNA Markers on Profile Elzane Hood September 28, 2021 12:04 2 comments 0 votes Answered

Smart match Kerstin Agneta Oleskog September 27, 2021 07:01 0 comments 0 votes None

No access to my Family-tree. Bernhard Odd Aarre September 23, 2021 04:59 1 comment 0 votes Answered

Deleting a person Roy V Demorest, JR September 21, 2021 19:25 3 comments 1 vote None

Deleting a person Roy V Demorest, JR September 21, 2021 14:07 3 comments 0 votes None

Merge Patrick Kovacs September 20, 2021 13:27 7 comments 0 votes None

Importing last names of persons using gedcom Сергей Александрович Сердюк September 19, 2021 18:56 1 comment 0 votes None

Payment problems Leif2 Svensson September 19, 2021 07:43 1 comment 0 votes Answered

Trouble with Volunteer Katherine Venegas September 19, 2021 06:20 1 comment 0 votes Answered

Update Sister's Email Address Daniel Ginsberg September 18, 2021 05:28 1 comment 0 votes Answered

Geni gives me back my own information Shann September 18, 2021 05:04 0 comments 1 vote None

Accessing my old tree GeniLind September 17, 2021 21:09 1 comment 0 votes Answered

My Heritage Maggi Biles September 16, 2021 03:28 1 comment 0 votes Answered

Распечатка древа Юрий Владимирович Самохвалов September 15, 2021 07:37 1 comment 0 votes Answered

Geni Free PRO subscription canceling Triin Tinno September 14, 2021 15:31 1 comment 0 votes Answered

Palun kustutada Marika Tammepõld September 14, 2021 11:24 1 comment 0 votes Answered

maksua ei ole vielä otettu tililtäni Tarja Orvokki Malén September 12, 2021 21:01 1 comment 0 votes Answered

My computer has been cleaned by a professional business, I have no way to get my passwords Pirihira Ani Wrathall September 12, 2021 14:13 1 comment 0 votes Answered

How to hide "stepchildren" who I don't consider to be "stepchildren"? Robert Normant September 10, 2021 20:07 4 comments 0 votes Answered

I want to delete my entire tree, too many errors, wrong connected trees, etc B H September 09, 2021 22:51 1 comment 1 vote None

I can't upgrade and release payment for Geni Pro. The bottom for the final approval remains grey and doesn't allow me to start payment. What can I do? HUGAUF László September 03, 2021 14:43 1 comment 0 votes Answered

Help disconnecting wrong parents Melissa Marie Hummell September 02, 2021 00:44 1 comment 1 vote Answered

A like to take away all family trees because I going to put the new family. Panoréa September 01, 2021 21:45 0 comments 0 votes None