Getting Help - Community Help

New post

Show all All Planned Not planned Completed Answered No status Sort by newest post Newest post Recent activity Votes Comments
let me delete my record Lynne Hensley 6 comments 6 votes None
how to identify the password Gayathri Devi Konduru 1 comment 0 votes None
Photo not deleted Leandro Schlain 2 comments 2 votes None
Death of a family member Fuat Emin Celik 1 comment 4 votes None
Search help elizabeth Williams 0 comments 0 votes None
Remove the language localizations, no help at all david palmer 0 comments 0 votes None
Most of the times I wan't to log in I get the quote "You've already been invited!" asking me to start my own tree. It happens many times before it lets me join my tree. Why? David Cohen 0 comments 0 votes None
I had a large tree and now I can't? Julia Victoria Bauer 9 comments 16 votes None
About a transferred profile! Sawmya Frisk 0 comments 0 votes None
Letting geni users know that if they had already exceeded 100 profiles before Nov 1 they can still add 100 profiles and how to do it Nate 0 comments 4 votes None
100 people on the Basic Service is too small Richard Brody 1 comment 6 votes None
I have four parents on Geni Gary Ghertner 2 comments 2 votes None
email typo creating new tree Nic Chebeleu 1 comment 0 votes None
Is there a way to make all my dead family members have public profiles, and make it so all living have private shelley Smith 5 comments 2 votes None
Eliminate family update messages from someone, while keeping him in the family group Shlomo Wygodny 0 comments 4 votes None
search and privacy Sara Beth Tanenbaum 0 comments 1 vote None
How do I turn off the Facebook posts? Sara Beth Tanenbaum 0 comments 0 votes None
How long it takes the tree to be updated? Carla Duarte de Figueiredo 0 comments 0 votes None
How can I update a birth date (or other information) if Edit button is missing Dorit (Dora) Porat 2 comments 0 votes None
Submitting a ticket Michael P. Vinegrad 0 comments 0 votes None
Where do i access a list of profiles i am following D Manfredi 0 comments 1 vote None
Click and drag tree DREW YAUSSY 0 comments 0 votes None
Put back the functionality user had in the basic package. Charles Robert Bayntun 2 comments 3 votes None
can't login Louise Tucknott 1 comment 0 votes None
Impossible to change the email address of a user I manage Alain Azzam 4 comments 11 votes None
Update an email address Helen Low (Painter) 3 comments 5 votes None
My foto's are gone Dirk Rennings 0 comments 0 votes None
How to change my geni page? Marek Flaksberg 0 comments 0 votes None
How long does it take to report someone as deceased Gadi Mordechai Ben-Avi 4 comments 1 vote None
What happens to additional profiles after trial expiration? David Lemmer 2 comments 1 vote None