Getting Help - Community Help

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I spent hours on my family tree and now Geni doesn't recognize me and tree is gone Mo Roberts 4 comments 1 vote None
I have problems matching to profiles Andreas Lund 6 comments 0 votes None
If I am a Plus member and I hit the 1K ceiling how much does it cost to upgrade to Pro - do you have to pay the full Pro membership? Graham Saker 3 comments 4 votes None
can you upload audio files Sheya Flam 0 comments 6 votes None
Can I report somebody for uploading information without Family Permission Shane Counihan 0 comments 0 votes None
Having logged out accidentally, how do I regain access to my family tree?? Soter Selwyn Percival Parris 1 comment 2 votes None
Can't add date of death, can't get help even though I upgraded Leslie Ann Braunstein (Horn) 1 comment 0 votes None
If I change to a pro account can anyone on my tree (registered by email) continue to add people. Or can only people who pay for pro or plus update geni?? Graham Saker 3 comments 1 vote None
how do i cancel my subscription? Victor Cantu 1 comment 7 votes None
I don't have a question. I just want to say that the pay plans are priced too high. It's not like we even use Geni that much once you've got your tree setup! Can't you lower the fees and make it more reasonable?? Robert Gregg Otaguro 2 comments 3 votes None
My Pro status has been removed Chris Engel 1 comment 0 votes None
merge two family tree Rachel Albert 0 comments 0 votes None
Is it possible to upload an MP3 file to Geni? Peter Adams Linenthal 3 comments 3 votes None
My profile has not been assigned an I.D. # Dorothy Trinen 0 comments 0 votes None
How do I retrieve a tree I started years ago? michael cooper 1 comment 0 votes None
exactly how does it work? Wendy Wolfe 0 comments 0 votes None
I want to change the email address that you use to notify me Harry Engel 4 comments 3 votes None
Can not Edit Edward Bakker 1 comment 7 votes None
I want to change my tree so that my parents are the base of the tree. I can't get it to let me move myself. Frances LuVerne Haydock 0 comments 0 votes None
Exopse Anna-Karin Axborn 1 comment 0 votes None
How do I get help about billing from a real person? Jeannette Gardner 7 comments 0 votes None
want to stop my geni-pro Drora Geva 3 comments 0 votes None
Is it possible to buy Pro for a month, not a year? Roberts Grunte 2 comments 0 votes None
Updating photos Ian Lifchus 2 comments 0 votes None
query Michael Israel Marram 0 comments 0 votes None
Let people update their basic membership tree, at least to note deaths. Margaret Chachkin 0 comments 2 votes None
Need to be able to delete people in the tree. Linda K. Williams 0 comments 0 votes None
100 people limit Ranjani Rajaraman 6 comments 2 votes None
Green line Shanika Williams 0 comments 7 votes None
javascript PATRICIA FAYE LANG 1 comment 0 votes None